Privacy Policy

eCounselingConnection, PLLC is committed to protecting your privacy. This document describes our privacy policy related to your visit on our website: By visiting and exploring this website you are accepting these policies. Entirely separate policies apply for the protection of personal and protected health information once clients are signed into the portal.

Web Server Logs

As is standard to improve website services / web content and analyze website usage, we collect information from web server logs including:

  • Your Internet protocol (IP) address
  • The kind of browser or computer you use (Firefox, Chrome, Safari, Explorer, etc.)
  • Number of links you click within our site
  • State or country from which your computer accessed our website (We do not know your specific location)
  • Date and time of your visit to our website
  • Name of your Internet service provider (Comcast, AT&T, Charter, etc.)
  • Third party websites you clicked on within our website
  • The location of the link that brought you to our website if applicable

We also use cookies (a small digital marker) to determine if someone new visited the website whose computer has never been given a cookie (digital mark) before. We cannot view cookies that have been left from other websites. The only cookie we can detect is the one we left that indicates a user has visited previously. The fact that the same string of numbers and letters visited the site previously is only to improve the effectiveness of our website (the same string of numbers and letters that indicates a repeat visit to the site does not tell us who that person is). That string of letters and numbers is never linked with personal information shared in the secure portal. To analyze the traffic on our site and improve its functionality, we use Google Analytics. By using a browser plugin provided by Google, you can opt out of Google Analytics.

You can set your browser to tell you if there is a cookie or reject all cookies. Most browsers offer instructions about how to set browser to reject cookies in the “help” section. If you reject our cookie, our website may not work as smoothly or quickly for you. Cookies cannot run programs or transmit viruses to your computer. On many sites, cookies are a convenience feature for the visitor that help the site work faster and more smoothly for you. provides a log-in page on our website to a therapy portal created and secured by our business associate Simple Practice. After you click the link to enter the therapy portal, the website does not and cannot track any information about what happens once you have logged into the portal. For more details about Simple Practice’s extensive security measures to protect electronic patient health information please visit: . To read the details in the business associate agreement (BAA) where Simple Practice contractually has agreed to protect your private health information, please see their BAA:

Our website,, does not track, collect, nor record your health information - it only tracks how our website is used.

Protecting Accounts / Logins

Simple Practice has entered into the BAA with eCounselingConnection, PLLC committing to protect your health information in compliance with HIPPA. If you share information on the portal with your therapist, they must also log in to the secure portal with a protected password to meet with you, view messages from you, or add to or view your treatment record. Simple Practice protects your information and communication between you and your therapist. Your therapist protects their log-in information. It is your responsibility to protect your login / account information.

Your therapist cannot be held responsible for you sharing your login information, leaving it in the portal login screen for others to access, or your losing written login information resulting in someone accessing your account/information. In other words, do not leave the portal page of our website open with your log-in information filled in or else someone may be able to log in to the portal and access your records. Do not leave it written where someone else could find and use it.

Third Party Websites provides links to some third party websites. eCounselingConnection, PLLC is not responsible for the actions, content, information, or data of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.